FAQ

We work mainly with independent businesses, creative professionals, clinics, hospitality brands, consultants and small to medium-sized organisations that need clear, thoughtful design without agency bloat.

No. Websites are a major part of what we do, but we also work on branding, copywriting, messaging, graphic design and print. The aim is always the same: clear, credible communication that feels right for the people you want to reach.

We combine design, UX thinking, copywriting and human judgement. That means we don’t just make things look polished - we think carefully about structure, clarity, usability, tone and how people actually experience your business.

We work with both. For clients on tighter budgets, we often recommend Wix Studio because it offers managed hosting, built-in functionality and lower maintenance overhead. WordPress may be better for projects that need more bespoke functionality or deeper customisation.

Yes. We can review your existing site, identify what is working, what is getting in the way, and rebuild or refine it around clearer structure, stronger messaging and better usability.

Yes. We can write copy from scratch or refine existing text. Good copy should explain what you do clearly, sound like your business, and help people understand why they should trust you.

UX microcopy is the small bits of text that guide people through a page.Things like:- Button labels- Form instructions- Error messages- Confirmation messages- Placeholder text- Tooltips- Menu labels- Empty-state messages.Good UX microcopy makes the user experience feel more natural.For example, instead of:'Submit'You may want to consider:'Send enquiry'Both perform the same action, but “Send enquiry” is more specific, more human. “Submit” isn’t necessarily negative, but it can feel impersonal and administrative.

Yes. We create visual identities, logos, typographic systems, colour direction and brand assets that help businesses feel more recognisable, consistent and credible.

Yes. We can work with what you already have, improve it where needed, or help you build something more coherent if the existing material no longer represents your business properly.

Yes. We approach SEO as part of good website foundations rather than a bolt-on trick. That includes clear structure, crisp copy, metadata, performance, accessibility, mobile usability and search-friendly content.

Absolutely. We design brochures, menus, catalogues, posters, packaging and other printed materials. Print still matters because it creates a tactile experience that digital design can’t quite replace.

Smaller brochure-style websites from ZigMEDIA usually start from around £1,000, depending on scope. This can include a clear site structure, responsive design, basic SEO foundations, contact forms and guidance on your copy/content.More complex sites, redesigns, copywriting, branding, e-commerce or bespoke functionality will naturally cost more. We’ll always discuss your needs first and give you a clear, realistic quote before any work begins.For a quick estimate, tell us how many pages you need and whether you require branding, copywriting or e-commerce.

It depends on the size and complexity of the project. A smaller website can often be completed within two to three weeks, provided the content is ready and the scope is clear. Larger sites with more pages, functionality, copywriting or content preparation naturally take longer. We’ll always give you a realistic timescale before work begins.

Website design:Smaller brochure-style websites from around £1,000, depending on scope. This can include a clear site structure, responsive design, basic SEO foundations, contact forms and guidance on your copy and content.Copywriting:Website copywriting from around £300, depending on scope. Whether you need a single page refreshed or an entire website rewritten, I help businesses communicate with greater clarity, personality and purpose.Branding:Brand identity projects from around £600, depending on scope. This can include logo design or refinement, colour palettes, typography and visual direction to help create a consistent and recognisable brand.Graphics and Design for Print:Graphic design projects from around £150, depending on scope. From brochures and leaflets to posters, exhibition graphics and other printed materials, every project is designed to communicate clearly and professionally.

Yes. We can provide guidance, updates and support after launch, depending on what you need.Some clients prefer to manage their own site, while others choose an annual retainer for ongoing help with updates, content changes, improvements and technical support.

Yes, where it helps. AI can support research, ideation and workflow, but it does not replace judgement. Good design still depends on understanding people, context, tone, clarity and trust.

If you want flashy gimmicks, trend-chasing or generic template work, probably not. If you want thoughtful design, clear communication and practical creative judgement, we may be the design partner you're looking for.